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    News

    What to do when thermal printer auto cutter gets stuck

    • Author:Mercy Zhang
    • Source:OCOM Originals
    • Release on :2014-11-20

    Product related: 58mm or 80mm thermal printer with auto cutter.

    Issue: After printer prints a receipt, the cutter doesn't cut paper off.

    Solution: There is a hole on the side of printer. Please use a screw driver to loose the cutter through the hole, as picture shows below.