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    News

    58mm portable Bluetooth Printer FAQ

    • Author:Hans Shen
    • Source:Original
    • Release on :2014-11-13

                                          58mm Bluetooth Printer FAQ

    keywords:58mm Bluetooth Printer,58 mm portable printer,mini thermal printer

    1: Why serial port printer printing messy code?
    A: Ensure the baud rate setting in the PC is same as the printer baud rate. ( we can see printer baud rate from self test page)

    2: Self printing test is ok,but printer does not work after driver installation.
    A: Recheck the installation according to above installation wizard and see if we selected the right port or ask service center for advice if needed.

    3: Malfunction of paper feeding?
    A: Use soft brush to clean the paper sensor and try again or send it to the service center for repair.

    4.Malfunction of the indicator light
    A: Check the cable connecting way / adapter / power cord / switch on or off? Or contact the service center for repair.

    5.Messy code printing except Arabic numeral printing.
    A: language switching incorrectly,please turn on the SW-4 switch on the DIP switches.

    6.Red indicator keep flashing during the printing.

    A: Usually it is due to the high temperature of the print head. If printing stopped,please contact the service center for repair.

    7. Printing speed is very slow for serial printer

    A: follow this path and change the set accordingly : Driver -- Properties -- Device Settings -- Print Mode -- Print as soft font.

           8. Water or other liquid spills into the printer
           A: Cut off the power,we can dry the main board or printer head with a hair dryer, careful of the temperature ( average 50 degree is ok )

    9. The printer can't open

           A:The battery maybe without electricity,please use power adapter to charge. Then you try to open the printer, if the printer has same problem, please send to service center for repair.     

           10. Do not search to Bluetooth

           A:Please check the main equipment "Bluetooth" whether opened, the communication whether normal, then plug the printer "Bluetooth Module" again. the printer re-connect, if there are problems, please send the specified location repair.


    1: Why serial port printer printing messy code?
    A: Ensure the baud rate setting in the PC is same as the printer baud rate. ( we can see printer baud rate from self test page)

    2: Self printing test is ok,but printer does not work after driver installation.
    A: Recheck the installation according to above installation wizard and see if we selected the right port or ask service center for advice if needed.

    3: Malfunction of paper feeding?
    A: Use soft brush to clean the paper sensor and try again or send it to the service center for repair.

    4.Malfunction of the indicator light
    A: Check the cable connecting way / adapter / power cord / switch on or off? Or contact the service center for repair.

    5.Messy code printing except Arabic numeral printing.
    A: language switching incorrectly,please turn on the SW-4 switch on the DIP switches.

    6.Red indicator keep flashing during the printing.

    A: Usually it is due to the high temperature of the print head. If printing stopped,please contact the service center for repair.

    7. Printing speed is very slow for serial printer

    A: follow this path and change the set accordingly : Driver -- Properties -- Device Settings -- Print Mode -- Print as soft font.

           8. Water or other liquid spills into the printer
           A: Cut off the power,we can dry the main board or printer head with a hair dryer, careful of the temperature ( average 50 degree is ok )

    9. The printer can't open

           A:The battery maybe without electricity,please use power adapter to charge. Then you try to open the printer, if the printer has same problem, please send to service center for repair.     

           10. Do not search to Bluetooth

           A:Please check the main equipment "Bluetooth" whether opened, the communication whether normal, then plug the printer "Bluetooth Module" again. the printer re-connect, if there are problems, please send the specified location repair.