80MM Thermal Printer FAQ----2
10: Malfunction of
the auto paper cutting
A: See if the
SW-1 is off and ensure the cutting function is Enabled or contact the service
center for repair.
11: Red indicator keep flashing during the printing.
A: Usually it is due to the high temperature of the print head. If printing stopped,please contact the service center for repair.
12: How to install a
network shared printer driver?
A: Find the driver file of the shared printer from network
neighborhood and click it.
13: Communication
interrupts and can not print if multiple ethernet printers works simultaneously,
How to solve this problem?
A: First check
if the network then get the printer ethernet ID, to see if any conflicts of the
ethernet ID. Give a specified Ethernet ID to each printer to avoid this
problem.
14: Printing speed is very slow for serial printer
A: follow this path and change the set accordingly : Driver -- Properties -- Device Settings -- Print Mode -- Print as soft font
15:Water or other liquid spills into the
printer
A: Cut off the power,we can dry the main board or printer
head with a hair dryer, careful of the temperature ( average 50 degree is ok )
16: Print page without any content (White)
A：1.Connect printing is ok but self printing test is white
2.Without any contents for both printing method
Solution for 1. Font damaged & replace the font chips.
Solution for 2. Please replace the printer head and try again. Contact service center for repair if same problem after replace the printer head.
17: How can we reset to default setting?
A: Find the card slot on the bottom of the printer.Press the black key ( just press and release ---Reset the IP to default Only )
18: How to reset the WiFi default setting?
A:Find the card slot on the bottom of the printer.Press the black key & Hold on ( about 10 seconds ---Reset the WiFi to default )
